NeuAge Institute (NAI)

Considering Quality Assurance Training? Understand the Key Stakeholders in the Pharmaceutical Industry

Quality assurance professional in a pharmaceutical company after quality assurance training

Quality assurance demands the concerted effort of various industry stakeholders to make an impact on the pharmaceutical product development process. This is so that only those products whose safety, efficiency, and quality are guaranteed (according to industry standards) make their way to the general public.

This informs the need for quality assurance training to be carried out by the right hands. At NeuAge Institute, we offer a Quality Assurance Certificate Program guaranteed to benefit your professional growth and development. You’d be looking forward to a future role where you’ll have the eyes and ears of several stakeholders in the pharmaceutical industry. 

This blog discusses the key stakeholders in the pharmaceutical industry from the perspective of their various roles in the quality assurance process. Read on to learn more.

Pharmaceutical Companies and Manufacturers

Pharmaceutical companies are mostly the chief initiators of every drug development process. They are often responsible for assembling the team of healthcare professionals that guarantee their products turn out safe, efficient, and of standard quality. These companies provide the funding for extensive clinical trials. They also contact key industry players to source supplies, raw materials, and medical equipment.

A worker in a pharmaceutical company after quality assurance training
Pharmaceutical companies are key players, as taught in quality assurance training.

Manufacturers must employ only those manufacturing, testing, and quality assurance procedures/processes that are standard practice. This way, their products can meet the relevant safety, efficacy, and quality criteria. They may often share correspondence with partners, competitors, and customers and must maintain close relationships with industry regulators.

Regulatory Authorities and Government Agencies

Regulatory authorities are critical stakeholders in the pharmaceutical industry, and this is due to the many key surveillance capacities they function in. These authorities/agencies, including the Food and Drug Administration (FDA) in the United States and the European Medicines Agency (EMA) in Europe, keep a close eye on the activities of drug-producing companies. 

This is so that the pharmaceutical products rolled out by these companies can maintain the required safety, potency,  and quality standards. More details about their duties can be found in the quality assurance courses taught at NAI.

Clinical Researchers and Pharmacovigilance Associates

Various healthcare professionals can be directly involved in quality assurance activities. They include the quality assurance manager/specialist, medical directors, clinical laboratory scientists, quality improvement specialists, pharmacists, doctors, nurses, and more. This set of people performs different roles in the quality control and assurance process, some even switching roles.

As you'll discover in quality assurance training, health professionals are key players
Healthcare professionals are also key players in the pharmaceutical industry.

While the medical director is often responsible for developing clinical protocols and providing direction, clinical laboratory scientists track testing procedures, review progress/proficiency results, and check laboratory standard (and regulatory) compliance. 

Physicians administer treatment procedures, examine patient charts, participate in clinical audits, evaluate outcomes, and conduct physical patient/testing volunteer inspections. Then, nurses get to monitor patient reactions and record their progress. You can learn more about some of these roles in our Drug Development, Clinical Research, Drug Safety and Pharmacovigilance Certificate Program.

Volunteers and Patients

Patients and customers play various roles in the quality assurance process. Clinical trial teams need volunteers to test drug candidates. And even after these testing, the volunteers must subject themselves to periodic follow-up checks and analyses. This is so that the testing team can track their progress to check adverse reactions and other outcomes. 

Also, customers who purchase these pharmaceutical products may often need to provide feedback on their experience with the products. The information they provide may help manufacturers create better products in the future.

Are you considering quality assurance training

Contact the NeuAge Institute to learn more about our programs.




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