Enrollment Agreement Policy
The Enrollment Agreement Policy at NeuAge Institute (NAI) outlines the responsibilities and obligations of both the Institute and its students in the enrollment process. This policy ensures transparency and fairness by detailing student rights, institutional commitments, and procedural guidelines related to enrollment, tuition, and academic progress.
Institutional Responsibilities
NAI commits to providing high-quality education, transparent tuition policies, and effective student services. It also outlines compliance with accreditation standards.
Students’ Rights and Responsibilities
Students have the right to pursue their education in a respectful and supportive environment while being accountable for their academic conduct and financial obligations.
Financial Obligations
Clear guidelines are provided for tuition payment, refunds, and fees, including penalties for late payments and non-compliance.
Cancellation & Refund Policy
Students who wish to cancel their enrollment must notify NAI via email at onlinelearning@neuageinstitute.com and submit a Withdrawal Form. If the written notice is received within five business days of signing the Enrollment Contract, the student is entitled to a full refund of all tuition and fees paid, including the Registration Fee. Students who cancel after this five-day window but before the program start date receive a refund of all tuition paid but the Registration Fee is non-refundable at that point. NAI may cancel the application if the above-named student does not meet NAI’s entrance standards i.e. admission requirements and prerequisites before the program begins, in which case the Registration Fee is non-refundable.
Students with withdraw after the program start date are issued a refund according to the Refund Policy below. NAI reserves the right to cancel this Enrollment Contract if the undersigned student does not attend classes during the first 14 days of the program start date (Institute will retain 10% tuition and Registration Fee). NAI’s refund policy is based on full‐time attendance in courses/programs exceeding 300 hours, but not exceeding 1200 hours (N.J.A.C. 12:41‐4.1). NAI shall adhere to the following refund policy if the student submits a withdrawal notification, or termination by the Institute prior to completion of the course or program. Refunds are provided to students within 10 business days of withdrawal/cancellation.
